Customer Service

Terms and Conditions

Terms and Conditions

Your Use of This Web Site Is Governed by These Terms and Conditions
Please take a few minutes to review these Terms and Conditions. In consideration of your use of and access to www.borujewelry.com, and the promises and obligations herein, and intending to be legally bound, YOUR USE OF THE BORUJEWELRY.COM WEB SITE CONSTITUTES YOUR AGREEMENT TO FOLLOW THESE RULES AND TO BE BOUND BY THEM. If you do not agree with any of these Terms and Conditions, do not use the celticgiftsandjewellery.com web site.

The borujewelry.com web site is owned and operated by Boru Jewelry.
Registration No. 378460 under the Registration of Business Names Act 1963
VAT Registration Number: IE 6398460M
The mailing address for the borujewelry.com web site is:
Boru Jewelry
Hainault House
Baldonnell Business Park
Dublin 22
Ireland
Tel: +353 1 412 3620
Fax: +353 1 412 3611 
Contact Time: 8am – 5pm GMT Monday to Friday

Email:

General Enquiries - sales@borujewelry.com
Sales Enquiries - sales@borujewelry.com
Exchanges or Returns – sales@borujewelry.com 
Accounts – accounts@borujewelry.com

Copyright Notice

All of the content you see and hear on the borujewelry.com web site, including, for example, all of the page headers, images, illustrations, graphics, audio clips, video clips and text are subject to trademark, service mark, copyright and/or other intellectual property rights or licences held by Boru Jewelry, one of its affiliates or by third parties who have licensed their materials to Boru Jewelry. The entire content of the borujewelry.com web site is copyrighted as a collective work under copyright laws, and Boru Jewelry owns a copyright in the selection, co-ordination, arrangement and enhancement of the content. Boru Jewelry has carried out specific enhancement and other qualitative techniques and processes in ensuring images of appropriate dimensions, file size and quality. No part, segment or piece of any photographic image or data, no matter how small, may be used or merged in connection with other images or artwork so as to create a new image.
You may download, print and store selected portions of the content, provided (1) no specific restrictions are displayed, (2) you only use these copies of the content for your own personal, non-commercial use, (3) do not copy or post the content on any network computer or broadcast the content in any media, and (4) do not modify or alter the content in any way, or delete or change any copyright or trademark notice.
No right, title or interest in any downloaded materials is transferred to you as a result of any such downloading. Boru Jewelry reserves complete title and full intellectual property rights in any content you download from this Web site. You may not copy, download, reproduce, modify, publish, distribute, transmit, transfer or create derivative works from the content without first obtaining written permission from Boru Jewelry.
The user shall indemnify and keep fully indemnified Boru Jewelry from and against all actions, proceedings, claims, demands, costs (including any legal costs or expenses properly incurred and any compensation costs and disbursements paid by the user on the advice of their legal advisors to compromise or settle any claim), awards or damages arising directly or indirectly as a result of any breach by the user of the user’s undertakings, warranties or obligations under the above conditions.

Prices, Orders and Correction of Errors

Prices displayed on the borujewelry.com site may be quoted in a range of currencies. Boru Jewelry may restrict delivery to addresses within certain geographical areas, as specified from time to time. Boru Jewelry will add shipping and handling fees and applicable sales/use tax. All prices displayed on the borujewelry.com web site are not inclusive of shipping and handling fees and applicable sales/use tax. Boru Jewelry reserves the right without prior notice to discontinue or change specifications and prices on products and services offered on the borujewelry.com web site without incurring any obligation to you. 
The receipt by you of an order confirmation constitutes Boru Jewelry acceptance of an order. Prior to Boru Jewelry acceptance of an order, verification of information may be required. Boru Jewelry reserves the right after receipt of your order to accept or decline your order, or any portion thereof. Boru Jewelry reserves the right to limit the order quantity on any item and to refuse service to any customer before accepting an order by sending an order confirmation. 
In the event that a product or service is listed at an incorrect price due to typographical error, Boru Jewelry shall have the right to refuse or cancel orders placed for the product listed at the incorrect price, regardless of whether the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Boru Jewelry shall promptly issue a credit to your credit card account in the amount of the incorrect price. 
Errors made by users of the borujewelry.com web site are not included and Boru Jewelry has ensured that users can identify and correct any input errors made by them prior to placing an order.

Security

The borujewelry.com payment pages use encryption technology to provide security of payments. SSL (Secure Socket Layer) transactions can take advantage of encryption technology. Boru Jewelry has taken precautions to ensure the security and confidentiality of the customers transaction and cannot guarantee beyond this. The user agrees that the payment information provided by him may be held by Boru Jewelry and may only be given to payment partners (such as a bank) and only to any other party with the users express permission (save where the laws of the citizenship, domicile or residence of the user prohibit such information). 
Order Information
We request information from the user on our order form. Here a user must provide contact information (e.g. name and shipping address) and financial information (e.g. credit card number, expiration date). This information is used for billing purposes and to fill customer’s orders. If we have trouble processing an order, this contact information is used to get in touch with the user. Boru Jewelry reserves the right to request further information from the customer (including for e.g. proof of identification, proof of address (dated within the previous three months of the order), copy of a credit card bill (dated within the previous three months of the order) etc.) before processing an order. All of the addresses on the requested information must match the address you entered for billing on your order.
Returns / Cancellation
The Customer has the right to cancel an order or return the goods within 7 days of their contract with Boru Jewelry, or 7 days of receipt of the goods provided that the merchandise is still in its original condition (whichever is the longer). 
If you decide to cancel an order or return a product, please email Boru Jewelry at returns@borujewelry.com, detailing your reason for the cancellation or return. You must also supply your Order ID so that we can cancel the order and refund the transaction. We will then contact you via email in order to give you a return number and instructions. The Customer is responsible for the cost of returning any goods and the original cost of delivery is non-refundable. Orders not cancelled or goods not returned within 7 days of receipt are excluded and no liability shall be accepted under any circumstances in respect of such claims / cancellations.

Packaging

All items are presented in a jewelry box unless specified otherwise by the customer. The jewelry box(s) are labeled individually and are then placed in a delivery package/box for shipping.

 

Shipping

Boru Jewelry use FED-EX International Priority for all international shipments. Deliveries within the Republic of Ireland and Northern Ireland are sent via Nightline Couriers.

Disclaimers and Limitation of Liability

Users of this web site expressly agree that use of borujewelry.com web site is at the users sole risk. Neither Boru Jewelry, nor its affiliates, nor any of their officers, directors, or employees, agents, third-party content providers, merchants, sponsors, licensors (collectively, "Providers"), or the like, warrant that the borujewelry.com web site will be uninterrupted or error-free; nor do they make any warranty as to the results that may be obtained from the use of borujewelry.com web site. 
Whilst every effort has been made to ensure the accuracy of the information and material contained on the borujewelry.com web site, Boru Jewelry, its directors, employees or agents assume no responsibility for and give no guarantees, undertakings or warranties concerning the accuracy, completeness or up to date nature of the information provided on the borujewelry.com web site or service, or merchandise provided through the borujewelry.com web site and does not accept any liability whatsoever arising from any errors or omissions.
THIS SITE IS PROVIDED BY BORU JEWELRY ON AN "AS IS" AND "AS AVAILABLE" BASIS. BORU JEWELRY MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE, THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS, INCLUDED ON THIS SITE. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, BORU JEWELRY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. BORU JEWELRY WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL PUNITIVE AND CONSEQUENTIAL DAMAGES. NO ORAL ADVICE OR WRITTEN INFORMATION GIVEN BY BORU JEWELRY NOR ITS AFFILIATES, NOR ANY OF THEIR OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, PROVIDERS, OR THE LIKE, SHALL CREATE A WARRANTY; NOR SHALL USER RELY ON ANY SUCH INFORMATION OR ADVICE. 
NOTHING HEREIN CONTAINED SHALL AFFECT RIGHTS OF A CONSUMER PURSUANT TO AND AS SET OUT IN THE SALE OF GOODS AND SUPPLY OF SERVICES ACT 1980 (AS AMENDED AND EXTENDED FROM TIME TO TIME) OR ANY OTHER APPLICABLE CONSUMER LEGISLATION.
Boru Jewelry will accept no liability or responsibility for any loss or damage arising as a consequence of delayed delivery or non-delivery of orders. Under no circumstances shall Boru Jewelry, its suppliers or their respective directors, officers, employees or agents or any other party (involved in creating, producing, or distributing the borujewelry.com web site be liable for any direct, indirect, incidental, special, or, consequential damages that result from the use of or inability to use the borujewelry.com web site, including but not limited to reliance by a user on any information obtained from the borujewelry.com web site or that result from mistakes, omissions, interruptions, deletion of files or email, errors, defects, viruses, delays in operation or transmission, or any failure of performance or not resulting from acts of God, communications failure, theft, destruction, or unauthorised access to Boru Jewelry records, programs, or services, whether or not damages are based on statute, contract, tort, or any other legal cause, and whether or not Boru Jewelry is advised of the possibility of such liabilities. In particular, Boru Jewelry accepts no liability or responsibility for any loss or damage resulting from any virus, worms or any consequences of the existence or transmission of any virus or worms arising or trafficked through this web site or any electronic communication between the parties.
Users of the borujewelry.com web site hereby acknowledge that this paragraph shall apply to all content, merchandise, and services available through the borujewelry.com web site. Because some countries and states do not allow the exclusion or limitation of liability for consequential or incidental damages, in such countries and states liability is limited to the fullest extent permitted by law.

Submissions

We welcome your comments regarding the borujewelry.com web site. However, any comments, feedback, notes, messages, ideas, suggestions or other communications (collectively, "Comments") sent to the borujewelry.com web site shall be and remain the exclusive property of Boru Jewelry. Your submission of any such comments shall constitute an assignment to Boru Jewelry of all worldwide rights, titles and interests in all copyrights and other intellectual property rights in the comments. Boru Jewelry will be entitled to use, reproduce, disclose, publish and distribute any material you submit for any purpose whatsoever, without restriction and without compensating you in any way. For this reason, we ask that you do not send us any comments that you do not wish to assign to us, including any confidential information or any original creative materials such as stories, product ideas, computer code or original artwork.

Colours

We have done our best to display as accurately as possible the colours of the products shown on the borujewelry.com web site. However, because the colours you see will depend on your monitor, we cannot guarantee that your monitors display of any colour will be accurate.

Indemnification

You agree to defend, indemnify, and hold harmless Boru Jewelry, and its suppliers and their affiliates and related entities and their respective directors, officers, employees, and agents from and against all claims, losses, damages, liabilities, and costs (including but not limited to reasonable solicitors fees and court costs), arising out of or relating to your breach of these Terms or your access to or use of the borujewelry.com web site. The foregoing indemnity obligation shall survive termination of these Terms and the borujewelry.com web site and the sale of any product or service provided to you arising out of or relating to your use of the borujewelry.com web site.

Unauthorised Use or Retrieval

The user shall not retrieve any information from the borujewelry.com website other than that authorised and shall not access or retrieve any unauthorised areas or user data and shall not guess file locations whether by means of reverse engineering, tampering with URLs or cookie strings or otherwise howsoever and shall indemnify and keep indemnified Boru Jewelry from and against any loss or damage, costs and expenses howsoever incurred by it as a result of any breach of this clause.

Miscellaneous

Boru Jewelry shall not be liable for any non-performance or delay in performance caused by any act beyond its reasonable control, including but not limited to acts or omissions of third parties, unavailability of supplies, equipment failure, war, strikes, lock-outs, fire, flood, or any other Act of God, any law, regulation, ordinance, or other act or order of any court, government, or governmental agency, or delays, unavailability, errors, or other failures of the Internet or other data networks.

General

Any disputes, claims or proceedings arising out of or in any way relating to the borujewelry.com web site shall be governed by the laws of Ireland. The Irish Courts shall have exclusive jurisdiction for the purpose of any proceedings arising out of or in any way relating to the borujewelry.com web site. Without prejudice to the foregoing, Boru Jewelry may seek provisional or protective relief in the courts of another State prior to, during or after any substantive proceedings have been instituted in Ireland and Boru Jewelry may bring enforcement proceedings in another state on foot of an Irish judgement. 
If any provision of this Agreement is found to be invalid by any court having competent jurisdiction including any provisions that are contrary to the E.C. (Unfair Terms in Consumer Contracts) Regulations 1995 and 2000, the invalidity of such provision shall not affect the validity of the remaining provisions of this Agreement, which shall remain in full force and effect. 
No waiver of any term of this Agreement shall be deemed a further or continuing waiver of such term or any other term.

Acceptance of Terms and Conditions

Please confirm your acceptance of the Terms and Conditions of the borujewelry.com web site to proceed with your order